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Who's watching your bounced
checks?
This article was
published by MSN.
Overdrawn? Your name could end
up in a national database
warning away banks and lenders.
And there's not much you can do
about it.
Irresponsibility breeds
consequences.
Too many traffic tickets and
you'll lose your driver's
license. Too many wrecks and
your insurance company will drop
you like a hot potato.
The same is true of your
checking account. Too many
overdrafts and your bank may
close your account "with cause,"
meaning you just crossed over
from valued customer to
liability.
From there, it gets worse. If
your bank or credit union
belongs to the ChexSystems
network, as roughly 80% of the
nation's financial institutions
do, a record of that account
closure will be promptly entered
into the ChexSystems database,
where it will remain for five
years, warning banks, lenders
and even potential employers
that you could be a credit risk.
Quietly tracking
You may never hear the name
ChexSystems until you try to
open a checking account
elsewhere and are turned down.
Again. And again. And again. At
which point this altogether
unassuming consumer-reporting
company can seem like the Devil
incarnate, out to ruin your
credit rating, your reputation,
even your life.
"It can haunt you for years,"
says Steve Rhode, founder of
Myvesta, formerly called Debt
Counselors of America. "On the
one hand, it does serve a very
good, legitimate service in that
it's supposed to be a
recordkeeping system of exactly
how responsible you are with
bank transactions. On the other
hand, you can find yourself on
the database, and when you go to
the grocery store they won't
honor your check."
An unlikely villain
Few financial topics (with the
exception of ATM surcharges)
have raised public ire to the
degree that ChexSystems has in
recent years.
Opponents to ChexSystems tend to
fall into two camps: those who
ended up on the database
legitimately but feel their
five-year sentence is too stiff,
and those who erroneously found
their way onto the ChexSystems
list and had a whale of a time
getting off of it.
Lisa Nelson, chief privacy
officer for parent company
Efunds, fields most of the media
heat. Nelson says that, as a
consumer-reporting agency,
ChexSystems compiles the facts
on closed-for-cause accounts
from some 90,000 bank and credit
union locations nationwide and
makes this data available to its
members. ChexSystems is
regulated by the Fair Credit
Reporting Act (see link at left)
in much the same manner as
credit bureaus.
Controlling checking costs
Banks rely on ChexSystems
primarily to help them screen
applicants for new accounts,
especially checking accounts.
Checking accounts don't generate
much money for banks; many
institutions offer them free in
hopes of enticing you to invest
in more lucrative products.
But issued indiscriminately,
checking accounts can expose the
bank to considerable fraud and
eat into profitability. Since
past account problems are
considered a key predictor of
potential risk, many (though not
all) member banks will deny an
account based on a ChexSystems
report.
In these scenarios, the customer
frequently considers ChexSystems
the bad guy even though it has
nothing to do with any decision
a financial institution might
make based on information in its
database.
"The data that is stored within
ChexSystems is factual, accurate
data; it's what happened. Now,
how the bank uses that
information is completely at
their discretion," says Nelson.
"Just because there is an
account closure on file in
ChexSystems is not an automatic
decline at every bank. Each
financial institution sets its
own parameters."
Sympathy for the devil
So why is everybody yelling at
ChexSystems?
Two reasons: It seems excessive
that a few overdrafts
theoretically could land you on
a blacklist for five years, and
once on that list, it can be
nearly impossible to get off of
it.
Here again, both problems reside
primarily with the banks, not
ChexSystems. The bank decided to
close your account based on its
own policies and procedures, not
ChexSystems'. It and other banks
are perfectly free to give you a
second chance. And although
ChexSystems asks its members to
remove inaccurate entries and
note when an outstanding debt
has been paid, banks are under
no obligation to show you this
small kindness.
Blaming ChexSystems for
preventing you from obtaining a
checking account is a bit like
blaming the TV weatherman for
the weather; they just report it
and are rightly focused on
maintaining the integrity of the
information.
"The (banking) industry has
responded to some degree by
placing filters on the data they
draw out," says Nelson. "For
example, I may be an institution
that doesn't want to see any
closure files that were less
than $100. Our approach has been
not to impact the data itself.
If you want to make that change
in how you use the data, that is
every bank and credit union's
prerogative. We are only
removing inaccurate reports."
If you landed on its list
through an error, ChexSystems
will help you square things with
your bank and remove you from
the database. Contact
ChexSystems through its customer
service Web site (at left, under
Related Sites) where most can
order a consumer report for an
$8 fee (Connecticut residents
pay $5; Maine residents $3;
Colorado, Georgia, Maryland,
Massachusetts, New Jersey and
Vermont receive free reports).
Those who wound up on
ChexSystems' database
legitimately have limited
options. The company allows you
to insert an explanatory note to
explain extenuating
circumstances, but it won't
delete or alter a factual
listing unless instructed to do
so by the closing bank.
Otherwise, you could hunt for a
non-ChexSystems bank, try your
luck with an online bank or have
friends or relatives cash your
checks for you -- meager options
indeed.
A wake-up call
"Credit reports originally began
with somebody who would actually
go and interview your employer
and your neighbors and not only
talk about your ability to
borrow and repay, but also your
character," Myvesta's Rohde
says. "That was all kind of
phased out. We took the whole
character thing out of it. Now
we're putting it right back in."
According to Rhode, some of the
15% to 20% of the population
that routinely mangles
checkbooks actually need the
kind of wake-up call that
ChexSystems delivers.
"As funny as it sounds, it
actually is more of an advantage
to you to have that happen,
because you may never look at
your credit report," he says.
"Most people are unaware that a
negative credit report or low
credit score actually increases
your cost and access to things
like car insurance. The
insurance companies use your
credit report as an indicator of
insurability."
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